Say it with a smile: The world's happiest airports
http://edition.cnn.com/travel/article/worlds-happiest-airports/index.html
The trend that where you can communicate in English with airport staff is favored seems to be interesting.
When I was a child, I used to think that English skill is mandatory to work in airports.
But, we often see staffs whose way of speaking English includes dialects or even staffs who can't speak English at all.
But, such an environment is also fascinating point of travelling, isn't it?