Diary of a rail fan in Kansai,Japan(Ver.2)

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Why are they in good terms

edition.cnn.com

As is often the case with Japan's food retailers, they want to treat neighbouring retailers friendly. For example, a bakery my wife was working in her college days used to exchange unsold bread with unsold food of the neighbouring stores.
The second example is that each retailer call nearby retailer with -san, which is the Japan's honorific word.